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  4. IT Service Updates

IT Service Updates

This page contains advice pertaining to all IT-related scheduled and unscheduled interruptions to systems/services.

Please note that our service counters are now closed. All support continues to be available and is provided through the Service Desk as the first point of contact. No services have been removed.

Scheduled service interruptions

Thursday to Friday (18/9-19/9) between 6.00 AM - 4.00 PM, mandatory maintenance will be carried out on the University’s primary data centre. No impact to IT services is expected; however, please be aware that unexpected disruptions may occur.

If you encounter any issues with IT services during or after the maintenance, please contact the ServiceDesk.

Unscheduled service interruptions

There are currently no unscheduled outages. All services are operational.

Scheduled routine service interruptions

Application/serviceDescriptionWhen

Various services may include:

  • File Shares - corporate shared drives and home drives
  • Email/calendar
  • Corporate applications
  • University website
  • Printing services
  • Internet access (including UC and Cooper lodge)
 Regular maintenance window

Thursdays 6:30am to 8:00am;

AND

Thursdays 10:00pm to Fridays 3:00am